Privacy Policy

At GK ENTERPRISES, we are committed to safeguarding your personal data and privacy. This policy explains how we collect, use, and protect your information in accordance with applicable Indian laws and global best practices.

1. Data We Collect

We collect personal and technical information only to fulfill our services efficiently. This includes:

·       Name and contact details (email, phone)

·       Billing and transaction information

·       Login credentials and authentication logs

·       IP address, device info, browser type, and access time

2. How We Use Your Data

Your data is used solely for the following purposes:

·       Order fulfillment and customer communication

·       Fraud prevention and account verification

·       Product delivery, warranty tracking, and support

·       To send order updates, invoices, and promotional offers (optional)

3. Third-Party Services

We use secure third-party tools for payment processing, order automation, email delivery, and analytics. These tools operate under their respective privacy and security policies. Your information may be shared with these services solely for operational purposes:

·       Payment processors (Razorpay, PayU, etc.)

·       Email delivery (Zoho, SMTP, Gmail)

·       Security & backup providers

4. Data Security

We implement multiple layers of encryption, access control, and routine monitoring to protect your data from unauthorized access, misuse, or loss. We never store full card or payment credentials on our servers.

5. Cookies and Tracking

Our website uses cookies to provide a smoother user experience and gather non-personal analytics. Cookies help us:

·       Remember user preferences

·       Improve website performance

·       Track visits anonymously through tools like Google Analytics

You can disable cookies via browser settings at any time.

6. Data Retention

We retain your personal data only for as long as it is required to fulfill your order, comply with tax/legal obligations, and support your warranty. Account information may be deleted upon verified user request.

7. Your Rights

As a customer, you have the right to:

·       Access the personal data we hold about you

·       Request correction or deletion of inaccurate data

·       Withdraw consent for marketing communication

·       Raise concerns regarding misuse of data

8. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect data from minors. If such data is inadvertently collected, it will be deleted upon discovery.

9. Updates to This Policy

This Privacy Policy may be updated periodically to reflect legal or operational changes. The latest version will always be available on this page with a revision date.

10. Contact Information

For questions, requests, or complaints regarding your privacy, please contact our Data Protection Officer:

·       Email: [email protected]

·       WhatsApp: +91 6209120331

Legal Note: All data collection and processing activities are subject to the provisions of the Information Technology Act, 2000 and rules under it, including but not limited to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Terms and Conditions

Welcome to GK ENTERPRISES. By placing an order on our platform, you agree to the following terms and conditions which govern all transactions, services, and usage of our website. These terms are subject to change at any time without prior notice.

1. Nature of Service

We provide discounted digital subscriptions through lawful sharing methods, promotional offers, or account pooling strategies. Each product includes a replacement warranty period as listed on the product page.

Our services function as a bridge between users and cost-effective subscription solutions, where we acquire and distribute digital subscriptions in bulk or via shared licenses in compliance with provider limits and fair use policies. We aim to deliver maximum savings with minimum hassle while maintaining service quality. We do not sell hacked or unauthorized access. All replacements are valid within the warranty period provided on each listing.

2. Order Fulfillment

Once an order is successfully placed and payment is received, credentials or access details are delivered via email within 30 to 180 minutes during working hours (10:00 AM to 10:00 PM IST). Outside working hours, orders will be fulfilled in the next active window.

In rare cases where delivery is delayed due to technical issues or supplier unavailability, we request patience. If we are unable to deliver your subscription within 10 calendar days, a full refund is issued to your account or original payment source as a settlement.

3. Refund & Replacement Policy

All subscriptions include a warranty period during which faulty or non-working subscriptions are eligible for replacement. If resolution is not possible within 10 days, a partial or full refund is calculated based on unused warranty duration and issued to the website wallet or original payment source for Indian users upon request.

IF approved then refund will be credited to the original payment method within 7 days

4. Disputes & Payment Holds

If a customer files a payment dispute, chargeback, or complaint via payment gateway, bank, or cybercrime, the order will be immediately placed on hold. Access to the subscription will be revoked until the matter is resolved.

We reserve the right to suspend or terminate any associated accounts during an active dispute investigation to prevent misuse or fraudulent claims.

5. Customer Responsibility

·       Customers must follow the subscription usage guidelines strictly. If a subscription gets banned due to misuse or policy violation by the customer, no refund or replacement will be issued.

·       Accounts shared with outsiders, accessed from suspicious IPs, or misused in any form will be deemed ineligible for warranty or refund.

6. Code of Conduct

We treat all customers with respect and expect the same in return. Usage of foul language, threats, Spamming, or abusive behavior towards our team will result in account suspension, cancellation of active warranties, and permanent blocking from our platform.

7. Refund Processing Timeline

All refund settlements, whether partial or full, may take up to 2–5 business days after the 10-day waiting window, depending on the bank or payment processor used. Website wallet credits are usually instant once processed by our team.

8. Account Access & Security

You are responsible for safeguarding your login information. Please ensure that your credentials are not shared, leaked, or reused elsewhere. We will not be responsible for unauthorized access caused by customer negligence or insecure practices.

9. Prohibited Use

You agree not to misuse the subscriptions in any way, including reselling access, violating provider terms, accessing from blacklisted or banned regions using VPN/proxies, or attempting to tamper with service functionalities. Violations will void warranty and may result in a permanent ban.

10. Modification of Services

We reserve the right to modify or discontinue any service or product at any time without prior notice. In such cases, eligible users may be offered alternatives or refunds as per our discretion.

11. Force Majeure

We are not liable for delays or non-performance resulting from events beyond our control, including natural disasters, internet outages, changes in third-party provider policies, government actions, or other force majeure conditions.

12. Disclaimer

In an age of 2-minute reels, TikTok videos, and ever-shortening attention spans, we understand the need for instant results and high engagement. We ask for your trust and a little patience. We are a small, dedicated team offering premium subscriptions since 2018 through legitimate and cost-effective means. All we ask in return is your patience and understanding during high volume or technical situations.

Legal Disclaimer: All transactions and communications are governed under Indian IT laws and consumer protection regulations. Any legal dispute arising from usage of our services will be subject to the jurisdiction of courts located in Bihar, India.

If you have any questions or concerns regarding these terms, feel free to contact us at [email protected] or via WhatsApp on 6209120330